Survey

1. In which of our office houses are you a tenant?


2. Please evaluate the general cleanliness of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


3. Please evaluate how much You are satisfied with the operation of the security service of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


4. Please evaluate how much You are satisfied with the front desk services of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


5. Please evaluate the general technical condition of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


6. Please evaluate the operational safety of the individual systems of the office house on a scale of 1 to 5: Elevators (1: very poor, 5: exceptionally good)


7. Please evaluate the operational safety of the individual systems of the office house on a scale of 1 to 5: parking system /if there is any/ (1: very poor, 5: exceptionally good)


8. Please evaluate the operational safety of the individual systems of the office house on a scale of 1 to 5: Heating-cooling (1: very poor, 5: exceptionally good)


9. Please evaluate the operational safety of the individual systems of the office house on a scale of 1 to 5: Electricity grid (1: very poor, 5: exceptionally good)


10. Please evaluate the security systems of the office house (check-in system, fire and smoke alarm system) on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


11. Please evaluate the complaint report system of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


12. Please evaluate the work of the installation supervisor of the office house with regards to the fast performance of maintenance, operational tasks on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


13. Please evaluate the work of the installation supervisor of the office house with regards to contact with You and your co-workers, communication (written and oral) on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


14. Please evaluate the troubleshooting skills of the installation supervisor of the office house on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


15. Please evaluate the communication of our company towards You with regards to matters occurring in connection with the building, such as warning about the disturbing effects of tenant developments, service outage due to system maintenance, etc. on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


16. Please evaluate the written and oral work of the customer contact person (not the installation supervisor) on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


17. Please evaluate the personal and telephone availability of the customer contact person (not the installation supervisor) on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


18. Please evaluate the administration activity of our company concerning invoicing on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


19. Please evaluate the quality of the services (restaurant, buffet, ATM, etc…) on a scale of 1 to 5 (1: very poor, 5: exceptionally good)


20. Has it ever happened that you could not contact the installation supervisor and was not called back within 4 hours.


21. If you have any other observations, suggestions concerning the operation of the office house, please, summarize it in a couple of sentences, or give us your contact options in the field below, and we will contact You so that you can tell us your observations, suggestions personally:


22. Has it ever happened that the elimination of the reported problem did not take place within 24 hours and you did not receive information about the cause of the problem and the process of its elimination.


You can fill out the survey anonymously. If you want a callback, please fill out the form:


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